Americans with Disabilities Act (ADA)

Adopted: December 2025

Background

Mountain Valley Transit is a demand response transit provider serving Chaffee County and the Western San Luis Valley. The main office of Mountain Valley Transit is located at 54 Jones Avenue in Salida and is owned and operated by Neighbor to Neighbor Volunteers. Mountain Valley Transit receives 5311 funding from the Colorado Department of Transportation (CDOT). This location also serves as a regional bus station for intercity buses making connections in Salida and receives FASTER funds through CDOT.

Notice to the Public

Mountain Valley Transit operates without regard to race, color, national origin, gender or disability. Mountain Valley Transit provides equal access to its programs and services to all members of the public.

Mountain Valley Transit shall make reasonable modifications to policies, practices and procedures in an effort to ensure programs are accessible to individuals with disabilities and to ensure nondiscrimination against persons with disabilities. For more information on how to request a reasonable modification, please contact Mountain Valley Transit at 719-530-8980.

The following information serves to inform the public of its right to this access and to educate them so that they may understand their rights as defined by the Americans with Disabilities Act (ADA).

The Americans with Disabilities Act (ADA) became law in 1990. The ADA is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation and all public and private places that are open to the general public.

Notice of the public’s rights under the Americans with Disabilities Act is posted at Mountain Valley Transit’s 54 Jones Ave. office, in all buses, on the Mountain Valley Transit website, and in brochures and informational literature.

Mountain Valley Transit ADA Complaint and Investigation Procedures

The following procedures cover complaints filed under the Americans with Disabilities Act for alleged discrimination in any program or activity administered by Mountain Valley Transit.

These procedures do not affect the right of the Complainant to file formal complaints with State or Federal agencies or to seek private counsel for complaints alleging discrimination. Every effort will be made to obtain early resolution of complaints at the lowest level possible. The option of informal mediation between the affected parties and Mountain Valley Transit may be utilized for resolution.

Any individual, group of individuals or entity that believes they have been subjected to discrimination prohibited under the Americans with Disabilities Act and related statutes may file a complaint with MVT and/or the ADA. All complaints will be promptly investigated.

To file a complaint or request additional information, contact:

Executive Director, Mountain Valley Transit

54 Jones Avenue

Salida, CO 81201 

719-530-8980 

You can download MVT's ADA complaint form here (PDF). Complaints may also be filed directly with the ADA here. 

Title VI - Civil Rights Act

Adopted: December 2025

Background

Mountain Valley Transit is a demand response transit provider serving Chaffee County and the Western San Luis Valley. The main office of Mountain Valley Transit is located at 54 Jones Avenue in Salida and is owned and operated by Neighbor to Neighbor Volunteers. Mountain Valley Transit receives 5311 funding from the Colorado Department of Transportation (CDOT). This location also serves as a regional bus station for intercity buses making connections in Salida and receives FASTER funds through CDOT.

Notice to the Public

In accordance with the provisions of Title VI of the Civil Rights Act of 1964, “No person in the United States shall on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”

Mountain Valley Transit (MVT) provides equal access to its programs and services to all members of the public and does not discriminate on the basis of disability, race, color, national origin or gender. 

Notice of the public’s rights under Title VI of the Civil Rights Act of 1964 is posted at Mountain Valley Transit’s 54 Jones Ave. office, in all buses, on the MVT website, and in brochures and informational literature. 

Mountain Valley Transit Title VI Complaint and Investigation Procedures

Any Person who believes he/she or any specific class of persons is subjected to discrimination prohibited by Title VI may by him/herself or by a representative file a complaint with MVT and/or the Federal Transit Administration. All complaints will be promptly investigated. 

To file a complaint or request additional information, contact:

Executive Director, Mountain Valley Transit

54 Jones Avenue

Salida, CO 81201

719-530-8980

You can download MVT's Title VI complaint form here (PDF). Complaints may also be filed directly with the FTA here. 

Information in languages other than English will be provided as needed and will be consistent with DOT LEP Guidance.