Rider FAQs & Conduct Expectations
FAQs
What do your vehicles look like?
MVT’s fleet includes a variety of vehicles ranging from minibuses to minivans. The Mountain Valley Transit logo appears on all our vehicles, examples of which are pictured below.
Can children under 18 ride alone?
While children under the age of 12 are not permitted to ride without a parent or guardian, those aged 12 to 18 may ride alone if they have a pass from Mountain Valley Transit.
Mountain Valley Transit requires children 12 to 18 years old riding the bus without a parent or guardian to have a permission form on file. The permission form must be filled out in its entirety, signed, and returned to Mountain Valley Transit office. The child will then be issued a pass to ride, which is good for three months and renewable at the date of expiration.
Can I bring my bike?
Yes! Please tell the MVT Dispatcher about your bicycle when you call to reserve your ride – so that we can make sure the MVT vehicle scheduled for your pickup includes a bike rack.
Are animals allowed in MVT vehicles?
Other than certified service animals, pets and other animals are prohibited in MVT vehicles and MVT facilities. However, small pets contained at all times within carriers are permitted.
Do you operate Bustang?
No. Mountain Valley Transit is a local on-demand shuttle based in Salida. Bustang is a statewide public transit agency that utilizes our property as a bus stop for two of its routes. Please direct all questions about Bustang as follows:
Crested Butte-Denver route (970) 728-6000
Alamosa-Pueblo route (719) 545-8900
Do you provide transportation to Monarch Mountain?
No, we do not currently have a route to Monarch Mountain. Bustang has a seasonal stop at Monarch from December to April.
Do you have fixed routes between Salida and Nathrop, Buena Vista, Twin Lakes, Leadville, etc?
No, we do not currently have any fixed routes connecting towns in the Arkansas River Valley. However, depending on availability, we can often arrange transportation between towns for qualifying Medicaid trips and cash pay trips. Additionally, passengers can utilize Bustang to travel between Salida and Buena Vista for free.
Are there any other transportation options available in your area?
Yes, there are some alternatives.
Rocky Mountain Taxi runs throughout Chaffee County. Hey Rides Mountain Taxi is another local option.
For private charter services, you can visit our Charters page or inquire with Colorado Adventure Tours or Salida Summit Transport.
Conduct Expectations
- Basic civility and respect are expected. Spitting, littering, indecent exposure, stealing, damaging property, and other disorderly conduct are not permitted.
- Individuals are prohibited from impeding the safe boarding and exiting of other individuals.
- The use of illegal drugs and consumption of alcohol are prohibited. Smoking tobacco, including the use of electronic cigarettes, is not allowed on MVT shuttles or facilities.
- Selling goods and services is not allowed. This includes distributing handbills and flyers to riders.
- It is illegal to bring explosives, firearms or any potentially dangerous objects on vehicles or in facilities unless you have proper documentation.
- Playing music is permitted only if you use earbuds or headphones that prevent your music from bothering other riders.
- Food and drink need to be stored in sealed containers.